Clint Davis

The auger should take about 30secs to make a full rotation when in "auger priming mode". The best way to test this out will be to put a mark on the auger. Then follow the instructions below to have...

Pellet vent piping can not be cut to fit a setup. This is because it is a dual wall pipe and most likely has a twist-lock mechanism that will not work if cut, causing smoke to leak out. The intake ...

We currently have two versions of software available.  Version A is our original software and Version B is the updated software. The easiest and simplest way to tell what software you have or what ...

ObjectiveInstall a 3" appliance adapter to create a sealed connection between the pellet stove exhaust outlet and vent system.The purpose of the appliance adapter is to help create an airtight seal...

Question: What piping kit do I need?  What comes with the pipe kit? Do I need 3 inch or 4 inch pipe? Does the pipe kit come with everything I need?Answer:  For our free-standing stove models, you w...

Question: What is the difference between 3” and 4” pellet venting? Do I need the 3 inch or 4 inch piping? Do I need a fresh air intake? Answer: The difference between the two is in how much resista...

QuestionWhat is the difference between the HP50 and the HP50S?Customers may also ask:Is the HP50 different from the HP50S?Which model should I buy?Is the HP50S a newer version?Are HP50 and HP50S th...