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  1. SMG HEARTH & HOME LLC
  2. Troubleshooting

Troubleshooting

  • Understanding Error Codes and Safety Alerts
  • What to Expect During the Pellet Stove Ignition Sequence
  • Lost Connect Error – Stove Displays “Lost Connect” Message
  • Alpine HP41 / HP42 – Blank Display Screen or Missing Text
  • How to Find and Replace the Spare Fuse in a Comfortbilt Pellet Stove
  • ERR Displayed Instead of Room Temperature
  • Low Temperature Alarm – Alpine HP42 and HP41 Models
  • How fast should the auger spin around during operation? How to test that.
  • Why Certain Pellet Stove Settings Are Locked Behind a Password
  • Strong Burning Smell From Stove – New Stove Odor / Burn-Off Process
  • Auger Not Feeding Pellets During Ignition
  • Noises From the Hopper or Auger Area
  • What Happens to My Settings If the Stove Is Unplugged?
  • Igniter Not Heating – Stove Does Not Ignite / Failed Ignition
  • Overheat / High Temperature Alarm – Stove Displays “Alarm - High Temperature”
  • Pellet Stove Shuts Down in Heating Mode — Vacuum Switch Troubleshooting
  • How to Fix Excessive Smoke During Pellet Stove Startup
  • Control Panel Locked – Buttons Do Not Respond / Key Icon Displayed
  • Total Power Failure – No Power at Control Panel
  • Low Temperature Alert – “Check Hopper and Burn Pot” Message
  • Pellets Building Up in the Burn Pot — Airflow Troubleshooting
  • Stove Failed to Ignite – Failure to Ignite Alert
  • Pellet Stove Producing Too Much Heat? Here’s How to Reduce It
  • What Happens to My Pellet Stove During a Power Outage?
SMG HEARTH & HOME LLC