Control Panel Locked – Buttons Do Not Respond / Key Icon Displayed

Problem

The stove control panel does not respond when buttons are pressed.

You may notice:

• No button response
• No audible beep
• Settings cannot be changed
• A key icon or skeleton key symbol appears at the top of the display

This indicates that the control panel lock function is enabled.

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Resolution

Newer Control Panels (House Icon Display)

If your display shows a house outline icon in the center:

1. Press and hold the Exit button (right arrow)
2. Hold for 3–5 seconds
3. Release the button

The key icon should disappear and the panel will unlock.

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Older Control Panels (Icons Across Bottom of Display)

If your display uses the older layout with symbols across the bottom:

1. Press and hold the UP and DOWN arrow buttons at the same time
2. Continue holding for approximately 5 seconds
3. Release both buttons together

The control panel should unlock.

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Cause

This condition is usually caused by the panel lock being activated unintentionally.

In some cases, another household member may have enabled the lock function to prevent settings from being changed.

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If the Panel Still Will Not Respond

If the panel remains unresponsive after unlocking:

• Power cycle the stove
• Verify power to the unit
• Check for display errors or alarms
• Inspect control panel connections if applicable