Chuck Crouch

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Activity overview

Latest activity by Chuck Crouch
  • Chuck Crouch created an article,

    Why are there 2 fire switch sensors on the stove? Do both need to be connected?

    Question:  Why does my pellet stove have 2 sensors at the exhaust?  Only one is connected, is this correct? Answer:  Your ComfortBilt Pellet Stove comes equipped with 2 fire switch sensors (commonl...

  • Chuck Crouch created an article,

    Keeping the front glass clean.

    Objective: Cleaning the glass on the front door without marring or damaging the surface.  After prolonged use, your ComfortBilt stove’s front glass will accumulate a film or ash deposits on the gla...

  • Chuck Crouch created an article,

    Strong burning smell coming stove.

    Symptoms: Strong burning plastic smell coming from the pellet stove.   Solution: As a general rule of thumb, most people will burn their stove on high (level 5) either outside or in a well-ventilat...

  • Chuck Crouch created an article,

    What is the metal ball and rod located at the top?

    Qustion:  What is the metal ball and rod that pulls out at the top of the pellet stove? Answer:  On your ComfortBilt Pellet Stove you will notice a metal ball and rod located in the middle of the h...

  • Chuck Crouch created an article,

    Auger not feeding pellets during ignition phase

    Symptoms:  Auger is not feeding pellets during ignite phase, but will work in diagnostics.  Solution:   Ensure the edge around the hopper lid is free from pellets that may be hindering the lid from...

  • Chuck Crouch created an article,

    Will unplugging my stove reset all the settings on the control panel?

    Question:  Will losing power to the control panel reset all of the user settings of the pellet stove? Answer:  No. Unplugging your stove should not reset all of your settings. The control panel com...

  • Chuck Crouch created an article,

    Can I change modes on the stove while it is running?

    Question:  Is it safe to change operation modes while the stove is running? Answer:  It is perfectly fine to go from manual to temperature mode (or vice versa) on your stove. However, when dealing ...

  • Chuck Crouch created an article,

    Can I set the temperature under 61°F (16°C) on this stove?

    Question:  Is it possible to reduce the temperature of the stove to less than 61°F (16°C)? Answer:  The only way to make the desired temperature of your ComfortBilt pellet stove go below 61 degrees...