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First Startup and Safety Guide

Jonathan Chamness
Updated

Congratulations on your new ComfortBilt pellet stove.

Before lighting the stove for the first time, please review the installation manual and complete the startup checklist below. Proper startup procedures help ensure reliable ignition, safe operation, and long-term performance.

Step 1 – Clean and Inspect the Burn Pot

Before every startup:

✓ Remove all ash and leftover pellets

✓ Ensure all air holes are open and clear

✓ Inspect for obstructions

Important: A dirty burn pot is one of the leading causes of ignition failures.

Step 2 – Verify Burn Pot Position

The burn pot must:

  • sit flat
  • seat completely
  • seal properly around the edges

Do not operate the stove if the burn pot is tilted, lifted, or improperly seated.

Improper seating may result in ignition failures, smoke, or poor combustion.

Step 3 – Check Door and Ash Pan Seals

Before startup:

✓ Close and latch the front door

✓ Ensure the ash pan is fully seated and closed

✓ Verify all seals are tight

Air leaks can affect ignition performance and combustion quality.

Step 4 – Fill Hopper

Use only approved premium wood pellets.

Recommendations:

  • Clean, dry pellets only
  • Avoid excessive fines or dust
  • Close hopper lid fully after filling

Note: The hopper lid safety switch must engage properly.

Step 5 – Select Operating Mode BEFORE Startup

Select the desired operating mode before pressing ON.

Do not change modes after startup has begun.

Startup sequence:

  1. Select operating mode
  2. Press ON/OFF
  3. Exhaust fan starts
  4. Pellet feed begins

Changing modes during startup may interrupt operation.

Step 6 – Monitor the Ignition Cycle

Remain near the stove during startup.

Typical startup expectations:

  • Flame appears within approximately 3–5 minutes
  • Complete startup may require up to 10 minutes

Do not leave the appliance unattended during initial ignition.

Understanding Flame Appearance

Normal Flame

✓ Bright

✓ Active movement

✓ Yellow flame with slight blue base

A small blue flame near the burn pot typically indicates good airflow.

Light haze on the glass may be normal during operation.

Poor Flame Indicators

Warning signs:

  • Dark flame
  • Lazy movement
  • Excess soot
  • Heavy ash buildup
  • Pellet accumulation

These conditions may indicate:

  • airflow restriction
  • dirty stove
  • blocked exhaust
  • maintenance requirements

Proper Shutdown Procedure

To shut down the stove:

  1. Press ON/OFF
  2. Display will show OFF / FIRE OFF
  3. Stove enters cooldown mode

During shutdown:

  • Pellet feeding stops
  • Fans continue operating
  • Cooldown may last up to 30 minutes

Do not unplug the stove during shutdown.

Allow the shutdown cycle to complete fully before restarting.

Common Startup Mistakes

Avoid these common issues:

✗ Starting with a dirty burn pot

✗ Opening the door during ignition

✗ Leaving hopper lid open

✗ Changing modes after startup

✗ Unplugging during shutdown

If Ignition Fails

If ignition does not occur:

  1. Press ON/OFF
  2. Hold ON/OFF for approximately 5 seconds
  3. Wait for FIRE OFF and cooldown completion
  4. Allow stove to cool
  5. Return to Step 1 and restart startup procedure

Do not repeatedly restart without inspecting the burn pot first.

Pro Tips

✓ Clean burn pot daily

✓ Use quality pellets

✓ Maintain airflow paths

✓ Inspect seals regularly

✓ Keep exhaust system clean

Most startup and ignition issues are caused by:

  • dirty burn pots
  • improper seating
  • airflow restriction
  • poor pellet quality

Download: Quick Start Guide PDF for printable startup instructions.

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