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  1. SMG HEARTH & HOME LLC
  2. Technical Support

Technical Support

Installation/Maintenance

  • How to connect a Remote Thermostat to a Comfortbilt Pellet Stove
  • Keeping the front glass clean.
  • Strong burning smell coming stove.
  • How to Remove the Side Panels on Your HP50S or HP22N
  • How to install an appliance adapter?

Troubleshooting

  • Auger not feeding pellets during ignition phase
  • Noises From the Hopper or Auger area
  • Igniter does not get hot. Stove does not ignite.
  • Overheat / High Temperature Alarm
  • Vacuum switch fault - Stove fails to stay running in heating mode
  • Excessive smoke during startup.
See all 14 articles
SMG HEARTH & HOME LLC