Question: How often does the stove need to shut down and the burn pot cleaned?
Answer: The burn pot should be cleaned about every hopper load of pellets burned for newer owners. Once you are more familiar with how your stove operates, you may adjust the frequency as needed.
For cleaning instructions, please see our written guide here: https://cdn.shopify.com/s/files/1/0411/0670/2486/files/Guide-to-Stove-Cleaning.pdf?v=1597605162
You can also find instructional videos on our YouTube channel: https://www.youtube.com/channel/UCliCkwEYSXP2dAhKz-Y8ZEA/videos
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